What Our Clients Say
Professional, Affordable, Dependable! I loved the experience of having EcoClean at my home today! Kai, the Operations Manager was fantastic explaining everything. I called them based on a recommendation from friend and could not be happier!
Great experience. They were able to schedule me in very quickly as I had a tight timeline and they were very communicative the whole time. Explaining the process and making sure my father, who has a very hard time getting around, was safe at home during a storm right before our appointment time. Customer service was absolutely superb.
We had water in our basement due to a plumbing issue. I contacted EcoClean and they put me in contact with Carlos immediately, he came over to provide an estimate, and he was able to do the work while he was here. He was friendly, fast, and informative; however, there was an error in internal communication and I was left without a confirmed follow up appointment to replace the padding and reinstall the carpet. When I contacted the office the next day to ask when I could expect them to finish the job, I was less than pleased to hear that they were not aware that I needed my padding replaced and carpet reinstalled, especially since I had already paid for the padding. Paul made the situation right and sent out Dan and Mike to finish the job. They were so friendly and I could tell that they really knew what they were talking about, so I knew I was in good hands. They educated me, provided updates along the way, and had my basement back in shape within a day. Dan and Mike epitomize good customer service - I would recommend working with them.
They were professional, personable, and overall did an amazing job! Our carpets have never looked or smelled better. We will be recommending them again and again! If you can, request Kai. He was very informative and overall made the entire experience worth it and had the house cleaned fast! The best part was they were able to come out a few days after I emailed for a quote, most companies in the area were not available for weeks.
Working with Eco was a no-stress experience. They were timely, professional, communicative and the work looked great! They repaired a few sections of carpeting my dogs got to and then professionally cleaned our upstairs carpet - it looked so much better afterward. Highly recommend!
